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Post by mickey on Sept 27, 2013 8:24:52 GMT -5
I bought a few a Matey Anchors and his hair is tied with a clear rubber band in box and when you remove it the paint on his hair peels it happened 4x. Did anyone have this happen to them? I am so upset.
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Post by bananasmom on Sept 27, 2013 9:29:24 GMT -5
I bought a few a Matey Anchors and his hair is tied with a clear rubber band in box and when you remove it the paint on his hair peels it happened 4x. Did anyone have this happen to them? I am so upset. I haven't had that happen to me, but yeah .. I can definitely see why you'd be upset! If this happened on dolls you actually bought, I would certainly contact MGA's Customer Service department and let them know. They have been very helpful to us in the past.  Here's the link: www.mgae.com/international.asp |
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Post by mickey on Sept 27, 2013 15:03:23 GMT -5
Hi they said they would send another one to me once I sent a picture with a # written on dolls face. I don't really want to write on it but maybe I will. Then he said to email them a picture just showing the defect. So I guess I will do that. Thanks for the #.
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Post by bananasmom on Sept 27, 2013 17:19:18 GMT -5
Hi they said they would send another one to me once I sent a picture with a # written on dolls face. I don't really want to write on it but maybe I will. Then he said to email them a picture just showing the defect. So I guess I will do that. Thanks for the #. Yes, that is usually what they ask for you to do. (Which is why we still own all of our "defective" dolls ... because Banana wouldn't dream of defacing them. lol) But yeah, that is the way to get a new one, if you want to go that route. |
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Post by mickey on Sept 27, 2013 23:29:42 GMT -5
Hi they said they would send another one to me once I sent a picture with a # written on dolls face. I don't really want to write on it but maybe I will. Then he said to email them a picture just showing the defect. So I guess I will do that. Thanks for the #. Yes, that is usually what they ask for you to do. (Which is why we still own all of our "defective" dolls ... because Banana wouldn't dream of defacing them. lol) But yeah, that is the way to get a new one, if you want to go that route. |
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Post by mickey on Sept 27, 2013 23:32:28 GMT -5
Wow, I am glad someone else feels the same- I told the guy that it would be sad to write on the doll and I would be nervous to write on it and then not get a proper replacement or the replacement may have an even worse problem LOL He said he understood.
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Post by mickey on Dec 7, 2013 11:14:53 GMT -5
Just wanted to let you guys know I found another Matey Anchors and his hair turned out ok. So now I have one. He is cute.
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Post by bananasmom on Dec 7, 2013 20:38:49 GMT -5
Just wanted to let you guys know I found another Matey Anchors and his hair turned out ok. So now I have one. He is cute. Sew glad to hear you found a good one!  |
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Post by satchmo83 on Dec 16, 2013 15:55:48 GMT -5
Hopefully, Ive done the photo correctly.This is a Spot Splatter Splash I recieved in an eBay lot.It looks to me like a first edition, only with pink spots instead of blue..Is this a quality control issue, or technically a variant? <a target='_blank' href='https://imageshack.com/i/mrxd6rj'><img src='http://imagizer.imageshack.us/v2/150x100q90/c/819/xd6r.jpg' border='0'></a> |
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Post by satchmo83 on Dec 16, 2013 15:57:32 GMT -5
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Post by LalalucysMom on Dec 16, 2013 22:50:09 GMT -5
Hopefully, Ive done the photo correctly.This is a Spot Splatter Splash I recieved in an eBay lot.It looks to me like a first edition, only with pink spots instead of blue..Is this a quality control issue, or technically a variant? <a target='_blank' href='https://imageshack.com/i/mrxd6rj'><img src='http://imagizer.imageshack.us/v2/150x100q90/c/819/xd6r.jpg' border='0'></a> Its the version that came with the tree house |
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Post by satchmo83 on Dec 17, 2013 5:53:38 GMT -5
Thanks for answering and helping me figure this out.I knew something was off..Apparently, some stock photos of the treehouse playset show her with the standard blue splatter, adding to my confusion.I own the treehouse, but purchased it loose and it came with an original Spot.Im glad I have the right doll for the playset now..I always thought it was odd the colors of her brush from the set didn't match the splatter..Happy Holidays!!  |
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betty
Interested
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Post by betty on Jul 31, 2014 15:33:10 GMT -5
Ugh. We have a mini Rosy and all the paint came off her hat with very little play :/ never been wet or anything, never been played with roughly.
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Post by Skeekers on Jul 31, 2014 19:03:18 GMT -5
The Tinies are presenting a problem for me. The 10 packs all have at least 4 dolls that are totally messed up.
At the same time though this has been a problem for "little toy packs" forever, so....Here's to hoping!
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Post by marigirls on Aug 2, 2014 17:29:19 GMT -5
I just noticed my mini Yuki's feet are molded together. Is anyone else's like this?
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Post by bananasmom on Aug 2, 2014 21:10:14 GMT -5
I just noticed my mini Yuki's feet are molded together. Is anyone else's like this? Our mini Yuki is like this too. |
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Post by Skeekers on Aug 3, 2014 13:43:11 GMT -5
I just noticed my mini Yuki's feet are molded together. Is anyone else's like this? Our mini Yuki is like this too. I'm thinking this isn't a QC issue. Since she doesn't bend/move they fused her feet maybe? |
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Post by cherry on Jan 23, 2015 17:55:58 GMT -5
my mini sir battlescarred's mouth is fading away. i haven't even done anything rough to him that would cause it to fade away. :/
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Post by lenneh on Jan 23, 2015 18:00:13 GMT -5
my wackys paint is fading too
most of my minis have really loose heads for some reason?? they just come out of the package like that
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Post by cherry on Jan 25, 2015 20:15:27 GMT -5
the nobby thing in my mini misty's head that makes it turn around is tilted the wrong way so i can't turn it side to side and her head is constantly tilted to one side
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Post by lovebug22 on Feb 1, 2015 19:11:36 GMT -5
I finally found the new minis and sister sets in my area. Luckily, thanks to this thread, I looked closely at each one instead of just throwing them in my cart. The sister sets were terrible, paint all over the place and smudgy. The minis were a bit better but still had issues. I could only get one of the sister sets due to their condition and I had to sort through the individual minis to find acceptable dolls. I hope this isn't the case for everyone. I just wanted to say thank you to everyone who posted, this is a really good thing to be aware of! |
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Post by lovebug22 on Feb 21, 2015 13:35:38 GMT -5
Does anyone feel like the quality control has been going downhill especially recently when it comes to the tinies and especially the minis? I just wanted to get some opinions. I've been struggling to find them without paint smears, or scrapes among other issues. Thanks!!
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Post by alliemarie on Mar 2, 2015 17:06:37 GMT -5
Hmm, I have just bought a bunch of the new mini's and mini sister dolls and have not seen any problems. Most were purchased at TRU, but several were at Target. It seems like some of the flaws were because they were packaged when they were still wet paint wise. What a shame!
Allie
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Post by Deleted on Mar 20, 2015 22:52:52 GMT -5
it's a shame how common painting flaws and such are. it bothers me that pretty much all my large dolls have paint smudges or badly painted bows or... whatever else. Peanut in particular, she's got one right by her one eye.(the eyelashes, more specifically) I love her even with that flaw, but it'd be way nicer if she didn't have it. I got a tiny that actually has like, a tilted head. it bothers me way more than it should... and then my Jelly Wiggle Jiggle tiny has the face color paint on her shoes...  kind of a bummer, she's a fave of mine. |
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Post by lovebug22 on Mar 22, 2015 9:50:03 GMT -5
it's a shame how common painting flaws and such are. it bothers me that pretty much all my large dolls have paint smudges or badly painted bows or... whatever else. Peanut in particular, she's got one right by her one eye.(the eyelashes, more specifically) I love her even with that flaw, but it'd be way nicer if she didn't have it. I got a tiny that actually has like, a tilted head. it bothers me way more than it should... and then my Jelly Wiggle Jiggle tiny has the face color paint on her shoes... kind of a bummer, she's a fave of mine. I understand where you're coming from. I'm a bit of a perfectionist so I kind of expect something to be "perfect" especially if I'm paying for it. It's annoying when something so simple isn't fixed or at the very least isn't notice before going out. |
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Here's the link:
kind of a bummer, she's a fave of mine.